Job Openings for the position of Assistant Manager,Reservations in Fairmont Hotels & Resorts
Job Details :
Job Position : Assistant Manager,Reservations
Company Name : Fairmont Hotels & Resorts
Experience : 3 to 5 Yrs
Location : jaipur
Skills :
Category : Hotel / Restaurant Jobs
Educational Qualification :
Job Description :
– Proficient in English (verbal & written) essential
– Consistently offer professional, friendly and engaging service
– Book and enter room reservation requests using the Property Management System
– Enter rooming lists while ensuring accuracy, as required
– Update reservations ensuring a flawless check in and check out process
– Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
– Liaise with Sales and other departments as required
– Answer telephone and email inquiries in a timely manner
– Assist guests regarding hotel facilities in an informative and helpful way
– Follow department policies, procedures and service standards
– Follow all safety policies
– To monitor Reservations calls.
– Liaise with Revenue Manager for inventory.
– Other duties as assigned
– Previous customer related experience required
– Previous Property Manager System experience preferred
– Computer literate in Microsoft Window applications required
– Must be able to type 25 words per minute
– Strong interpersonal and problem solving abilities
– Highly responsible & reliable
– Ability to work well under pressure in a fast paced environment
– Ability to work cohesively as part of a team
– Ability to focus attention on guest needs, remaining calm and courteous at all times.
– Frequent sitting throughout shift
– Occasional kneeling, pushing, pulling, lifting, walking and standing
– Occasional ascending or descending ladders, stairs and ramps
Contact Details :
Company Name: Fairmont Hotels & Resorts
Job Posted On : 2019-05-08
Note : Above Job position will be valid for 1 Month after job Posted date.