Job Openings for the position of Hiring for Customer Service-E Commerce in Hinduja Global Solutions Limited (HGS)
Job Details :
Job Position : Hiring for Customer Service-E Commerce
Company Name : Hinduja Global Solutions Limited (HGS)
Experience : 0 to 2 Yrs
Location : bangalore
Skills : support,csr,csa
Category : BPO / Call Center Jobs
Educational Qualification :
Job Description :
– Manage and assist the Customer calls in a timely manner for various reasons like answer inquiries, resolve complaints, requests and provide information.
– Identifying and assessing customers needs to achieve satisfaction.
– Primary focus is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
– Keep records of all conversations in database in a comprehensible way.
Contact Details :
Company Name: Hinduja Global Solutions Limited (HGS)
Company Description: Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy.
Email: poonam.kumari@teamhgs.com
Telephone: 7488175875
Job Posted On : 2019-04-11
Note : Above Job position will be valid for 1 Month after job Posted date.